
This webinar focuses on what it actually looks like when behavior is embedded into daily shelter operations—not treated as a separate function.
Using a high-performing shelter model, we break down how behavior-driven systems create clarity for staff, direction for dogs, and more efficient pathways to outcome.

Rather than waiting for behavior challenges to escalate, pathway planning begins at intake — identifying the best, most realistic route forward for each individual animal. When shelters integrate daily interdepartmental rounds, focus on reducing length of stay, and prioritize “Keep Puppies Moving” (KPM), they prevent deterioration instead of reacting to it.

In this session, Laurie Lawless and Sue unpacked how shelter behavior assessments have evolved and what truly helps teams make sound, welfare-driven decisions. Together, they examined the limitations of rigid, one-size-fits-all tests and the power of observational data collected over time.

In this session, Trish and Laurie will explore the powerful intersection of mentorship and playgroups: two game-changing tools for shelter teams seeking to reduce stress, support behavior, and get more dogs adopted.

The Benefits and Challenges of Playgroup Programs: What you need to know to start or enhance your program.
Data-Driven Decision Making: Tools to track and analyze the impact of playgroups on shelter operations.
The Playgroup-Adoption Connection: How playgroups increase adoptability and foster positive outcomes.